MyChart

What MyChart Is MyChart is what?

Your medical records are accessible online securely and individually through MyChart. You can use it to manage your health and get health-related information. MyChart allows you to:

  • Medical appointments should be made.
  • iew details about your health, such as prescriptions, allergies, test results, and more.
  • Get refills on your prescriptions.
  • Use resources to find reliable health information.
  • Inquire with your care team.
    Visit https://www.mychart.com/features for more details on MyChart.

Does MyChart require a cost to use it?

No, all patients can use MyChart for free.

I need what in order to utilize MyChart.

You must have access to a computer or mobile device with Internet connectivity as well as a current browser (such as Edge, Chrome, Firefox, or Safari). The MyChart mobile app is also available for mobile devices.

How secure is MyChart?

We take great care to maintain the confidentiality and security of your health information. Information access is restricted via secure activation codes, unique users, and passwords.

Each person is responsible for managing their own password, which must be used to access the account. On a mobile device, face ID or fingerprint login can also be used to access the account. All MyChart correspondence is done while you are safely logged in to our website or mobile app, unlike traditional email.

By enabling two-step verification, you can keep your account secure even if someone else knows your username or password. When this option is enabled, in addition to your username and password, logging into MyChart requires you to enter a code that is delivered to you by email or text message. Visit our helpful two-step verification video for additional details.

Admissions Questions

How do I register?

Different departments within your healthcare institution may utilise one of the following techniques to sign up for MyChart:

While you are in the exam room or at the front desk, clinic staff may enrol you directly.

A MyChart activation code can appear on your billing statement or your After Visit Summary.

When you come in for a visit, you can get a text message or email with an activation code.

By comparing your information to what is recorded in your medical record or using third-party identification verification, you might be able to use self-signup online to create a MyChart account.

 

If I misplaced my activation code, it expired, or I never got it, can you email me a new one?

On the sign-up page, you can ask for an activation code if you don’t already have one. The MyChart Customer Support number for Everett Clinic patients is 425-258-3904. Patients at polyclinics can reach MyChart Customer Services by calling 206-320-6767 or 855-322-6767 toll-free. Patients of Sound Family Medicine can call 253-848-5951 to reach MyChart Customer Services. You will be sent a new code after we have checked your details.

My activation code is inoperative. What ought I to do?

Your activation code has a predefined expiration date and ceases to be effective after the first usage for your security.

Patients of Everett Clinic should call the MyChart Customer Support line at 425-258-3904 if they continue to experience issues. Patients at polyclinics can reach MyChart Customer Services by calling 206-320-6767 or 855-322-6767 toll-free. Patients of Sound Family Medicine can call 253-848-5951 to reach MyChart Customer Services.

Your Health History

When will my test results be available in MyChart?

The majority of test results can be viewed right away with MyChart. Be aware that you’ll probably see the results before your doctor gets a chance to look at them. You might notice additional comments and interpretation in MyChart once your provider reviews your data.

How soon will my provider respond if I send them a message?

Typically, you will hear back from us in 1-3 business days. Keep in mind that urgent circumstances shouldn’t be handled through MyChart messages. If you need help right away, please call your local hospital, or if it’s an emergency, call 911.

Where can I make changes to my personal data?

You can change your address, phone number, email address, preferred name, and other personal information at any time on the Personal Information page in MyChart so that your clinic always has the most recent information in your record.

How can I update MyChart with my new legal name?

Patients of Everett Clinic can call the MyChart Customer Support line at 425-258-3904 to make a request to change their legal name. Patients at polyclinics can reach MyChart Customer Services by calling 206-320-6767 or 855-322-6767 toll-free. Patients of Sound Family Medicine can call 253-848-5951 to reach MyChart Customer Services.

What must I do if any of the data in MyChart is false?

Your electronic medical record at your provider’s office provides your MyChart with the information you need. When you visit the clinic again, ask your doctor to clarify any incorrect information. After each appointment, the data in your electronic medical record is reviewed and updated.

Family Chart in MyChart

Can I access the medical history of a family member on MyChart?

You can, indeed. With their consent, MyChart proxy access enables you to have access to the medical records of the people you care about, including members of your family. To access someone else’s medical records through a proxy, you must be at least 18 years old.

When you need help scheduling visits and taking care of other medical requirements, you might also wish to provide a family member or friend access to your medical records. Grant access via a proxy invite through the Friends and Family Access page in MyChart to allow someone to view your medical records.

MyChart accounts can be shared by my spouse and me.

No, each person needs their own MyChart account owing to the sensitive nature of medical information.

Technical Issues

My username and password are lost. What ought I to do?

Click the “Forgot Username?” or “Forgot Password?” link below the login fields for help if you’re having difficulties logging in. The two-step verification process will be used to confirm your identity before allowing you to reset your login or password.

You can reach our MyChart Patient Support Line at 425-258-3904, which is also available to Everett Clinic patients. Patients at polyclinics can reach MyChart Customer Services by calling 206-320-6767 or 855-322-6767 toll-free. Patients of Sound Family Medicine who need assistance should call MyChart Customer Services at 253-848-5951.

My two-step verification code was not sent to me. What ought I to do?

Try looking through your email’s spam or trash folders. Try clicking Resend Code if the email with your code is not there. The email might have been sent to a different email address on your account if you still haven’t received it. If you have more than one email address, investigate if the verification code was delivered to that one instead. We might not have an email address on file if none of your accounts got the email. I

If this is the case, call our MyChart Patient Support Line at 425-258-3904. MyChart customers can reach our customer support line at Everett Clinic at this number. Patients at polyclinics can reach MyChart Customer Services by calling 206-320-6767 or 855-322-6767 toll-free. Patients of Sound Family Medicine can get prompt assistance by calling MyChart Customer Services at 253-848-5951.

I couldn’t access MyChart anymore. What took place?

Our goal is to safeguard your information and privacy. After logging onto MyChart, if you are inactive for ten minutes or more, you will be automatically logged out. If you must leave your computer, even for a few time, we advise that you log out of MyChart.

What should I do if my account is locked out?

Call our MyChart Patient Support Line at 425-258-3904 to have your account reactivated. This number is for Everett Clinic patients. Patients at polyclinics can reach MyChart Customer Services by calling 206-320-6767 or 855-322-6767 toll-free. Patients of Sound Family Medicine can call 253-848-5951 to reach MyChart Customer Services.

I’ve got several MyChart accounts. How can I connect them?

You might be able to get information from your medical record from a previous visit at another healthcare facility directly in MyChart. This function may have been referred to as Happy Together. Information from several organisations, including:

Care team for Allergies
Health problems
Medications\sMessages
Results of tests Visits
You must link your account in order to view this information. See our video guide for instructions on how to achieve this.

The best way to remove my account?

By calling the MyChart Patient Support Line at the Everett Clinic, patients can request that we deactivate their accounts. The number is 425-258-3904. Patients at polyclinics can reach MyChart Customer Services by calling 206-320-6767 or 855-322-6767 toll-free. Patients of Sound Family Medicine can call 253-848-5951 to reach MyChart Customer Services.

Who should I speak with if I have any more inquiries?

You can reach our MyChart patient support line at 425-258-3904, which is also the number for Everett Clinic patients. Patients at polyclinics can reach MyChart Customer Services by calling 206-320-6767 or 855-322-6767 toll-free. Patients of Sound Family Medicine can call 253-848-5951 to reach MyChart Customer Services.